PRIVACY POLICY
This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.phonelock.ae (the “Site”) and use our services. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Information you provide to us
-
Name
-
Email address
-
Phone number
-
Company or school name
-
Any other information you choose to share through forms, quote requests, or contact messages
1.2 Information collected automatically When you visit our Site, we may automatically collect:
-
IP address
-
Browser type and version
-
Device information
-
Pages you visit and time spent on each page
-
Referring website or source
We may use cookies and similar technologies to collect this information.
2. How We Use Your Information
We use the information we collect to:
-
Provide, operate, and maintain our Site and services
-
Respond to your inquiries and requests (such as quote requests or contact forms)
-
Improve and personalize your experience on the Site
-
Send you important updates, notices, or service-related messages
-
Analyze how our Site is used so we can improve content and performance
-
Comply with legal obligations and protect our rights
3. Cookies and Tracking Technologies
Cookies are small files stored on your device that help us remember certain information.
We may use cookies to:
-
Keep the Site secure and working properly
-
Remember your preferences
-
Understand how visitors use the Site
You can usually set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.
4. How We Share Your Information
We do not sell your personal information.
We may share your information with:
-
Service providers who help us operate the Site, send emails, analyze data, or provide other services (they are only allowed to use your information to perform these services for us).
-
Legal authorities if required by law, or to protect our rights, safety, or the rights and safety of others.
-
Business partners if needed to provide a service you requested.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We keep your personal information only for as long as needed to:
-
Provide our services
-
Meet legal, tax, or accounting requirements
-
Resolve disputes and enforce our agreements
When we no longer need your information, we will delete or anonymize it.
7. Your Rights
Depending on your location, you may have the right to:
-
Access the personal information we hold about you
-
Request correction of inaccurate or incomplete information
-
Request deletion of your personal information
-
Object to or restrict certain types of processing
-
Withdraw consent where processing is based on consent
To exercise these rights, contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding.
8. Third-Party Links
Our Site may contain links to other websites that are not operated by us.
We are not responsible for the privacy practices of these third-party sites.
We encourage you to review their privacy policies.
9. Children’s Privacy
Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16.
If you believe a child has provided us with personal information, please contact us so we can delete it.
10. International Transfers
Your information may be stored and processed in countries other than your own.
These countries may have different data protection laws than your country.
We take steps to ensure that your information receives an adequate level of protection in the jurisdictions where it is processed.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will post the new policy on this page and update the “Last updated” date at the top.
Your continued use of the Site after changes are posted means you accept those changes.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
-
Email: sales@phonelock.ae
-
Address: Araya Computer Systems and Communications Equipment Software Trading LLC Trading as PhoneLock Dubai, United Arab Emirates